Privacy Policy

1. Who we are

VERZESS Energy is a manufacturer of hybrid solar inverters and lithium battery energy storage systems, selling to distributors, EPCs and installer networks worldwide. This policy explains what personal data we process, why, and the rights you have.

2. Data we collect

• Contact form submissions — name, company, email, phone and project details you send us.
• Business communication — emails and messages exchanged with our sales and engineering teams.
• Website usage — basic analytics such as pages visited, approximate region and device type, where enabled.

3. How we use your data

• To respond to inquiries, quotations and technical support requests.
• To manage distributor accounts, orders and warranty claims.
• To send occasional product, certification or firmware updates relevant to your business.

We do not sell personal data. We do not use personal data for unrelated advertising.

4. Legal basis

We process your data on the basis of legitimate interest (responding to business inquiries, performing contracts) and consent where required by applicable law.

5. Data retention

Inquiry data is retained for as long as needed to serve you — typically up to 36 months after last contact. Order and warranty records are kept for the duration required by law and warranty terms.

6. Sharing

We share data only with trusted service providers (e.g. logistics, CRM, email hosting) bound by confidentiality, and with authorities when legally required.

7. Your rights

You may request access, correction, deletion or portability of your personal data at any time. Contact us at privacy@verzess.com and we will respond within 30 days.

8. Contact

Questions about this policy: privacy@verzess.com, or via our contact page.